PDO strives to make the return process as hassle-free as possible for our customers. If you need to return your item(s) for any reason, please follow the
steps outlined below to ensure your return is processed as quickly as possible. Items returned to PDO without proper authorization will not be processed.
You may return or exchange any new or unopened item purchased from PDOstore.com for any reason within the first thirty (30) days of delivery. Shipping
charges are non-refundable and non-reimbursable. Products that are returned incomplete, damaged, or are missing original packaging materials are
subject to a 15% restocking fee. If you received a damaged or defective product, we will gladly exchange your product or give you a full refund. All
returned items must contain all the original packaging.
Refunds will be issued upon receipt of the returned product.
Defective product returns will be processed as quickly as possible. The turn-around time varies for individual products, but typically is less than 5 business
days from the date the return is received. It is recommended that you ship the return with tracking information. PDO is not responsible for any lost or
10105 East Via Linda, Suite 103-347
Scottsdale, AZ 85258